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Providing Strategic Guidance at the VISN Level to Enhance Overall Patient Experience

Providing Strategic Guidance at the VISN Level to Enhance Overall Patient Experience

Dr. William Patterson, Network Director, VISN 15 discusses:

  • Identifying areas of improvement and creating effective policy measures to combat them
  • Establishing a culture of continuous improvement and transitioning the VA into a high performing organization
  • Implementing a shared vision across a region

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