May 13 - 15, 2019
Gaylord National Harbor, National Harbor, MD

Main Day One

8:00 am - 8:15 am Breakfast Briefing- Supporting Veterans that Suffer from Mental Illnesses

8:15 am - 8:25 am Registration and Coffee

8:25 am - 8:30 am Chairperson’s Opening Address

8:30 am - 9:30 am Keynote Presentation: The VA’s Top 5 Priorities!

9:30 am - 10:00 am Connecting Research to External Hospitals

10:00 am - 10:45 am Morning Energy Break & HealthHQ Center

Modernizing Hospitals & Facilities

10:45 am - 11:45 am Readjusting Facilities to Meet Veterans Needs

Modernizing Hospitals & Facilities

11:45 am - 12:30 pm Utilizing Data Analytics to Improve Veterans Care

Resource Management

10:45 am - 11:45 am Applying Lean Strategies to Improve Efficiency, Present Quality & Reduce Costs

Resource Management

11:45 am - 12:30 pm Real Time Information Sharing to Support Real Time Needs

12:30 pm - 1:30 pm Networking Luncheon

Discussion Group 1: Efficiency

1:30 pm - 2:00 pm Improving Employee Engagement to Distribute Customer-Centric Services to Veterans

Discussion Group 1: Efficiency

2:00 pm - 3:00 pm Maximizing Call Centers Productivity to Enhance Customer Delivery

Discussion Group 2: Accessibility

1:30 pm - 2:00 pm Increasing Accessibility to Healthcare Services with Telehealth Services

Discussion Group 2: Accessibility

2:00 pm - 3:00 pm What does the Future of Mobile Care Look like?

Discussion Group 3: Suicide Prevention and Mental Health

1:30 pm - 2:00 pm Supporting Veterans and Efforts to Reduce Suicides Amongst Veterans

Discussion Group 3: Suicide Prevention and Mental Health

2:00 pm - 3:00 pm Increasing efforts of Pre-Preventative Care and Recognizing Behaviors and Signs of Mental Distress

Discussion Group 4: R&D Discovery

1:30 pm - 2:00 pm Prosthetic Acquisition in the VA and A New Centralized Approach

Discussion Group 4: R&D Discovery

2:00 pm - 3:00 pm The Future of Wearable Technology to Support Veterans Needs

3:00 pm - 3:45 pm Afternoon Networking & Refreshment Break


3:45 pm - 4:45 pm Keynote: Strategies for Providing Leadership at the VISN Level

4:45 pm - 5:00 pm Chairperson’s Closing Remarks

5:00 pm - 5:00 pm Evening Reception